Change Management training

This course provides a comprehensive understanding of the ITIL based Change

Management process and its importance in managing IT service changes effectively.

You will learn about the objectives, principles, and activities involved in the Change

Management process. Additionally, the course covers change evaluation, planning,

and implementation strategies, as well as the roles and responsibilities of different

stakeholders. By the end of this course, you will have the knowledge and skills to

establish and maintain a robust Change Management process in your organization

- Overview
Introduction to ITIL based Change Management
- introducction
- Conclusion
Key Principles and Concepts of Change Management
- Introduction
- Change Types
- Change Management Process Flow
- Change Advisory Board (CAB)
- Change Models
- Change Management Metrics
- Conclusion
Implementing Change Management Processes in an Organization
- Understanding Change Management
- Key Principles of Change Management Implementing Change Management Processes in
- Implementing Change Management Processes
- Conclusion
Wrap-up
- wrap up
Quiz
- Quiz
  
  10 xp